Our commitment to privacy
Gift-ology respects your privacy and is committed to protecting your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act.
Information we collect
We may collect personal information that you provide when you place an order, create an account, submit a contact form, communicate with us or use features on our website.
This information may include:
- Your name and contact details.
- Delivery and billing information.
- Order and transaction details.
- Messages and enquiries sent to Gift-ology.
- Technical information relating to your use of the website.
How we use your information
We may use your personal information to:
- Process and fulfil orders.
- Arrange delivery and provide order updates.
- Respond to questions and support requests.
- Process payments and refunds.
- Improve our website, products and customer service.
- Meet legal, regulatory and security requirements.
Payments
Payments are processed through approved third-party payment providers. Gift-ology does not store your full payment card details.
Sharing of information
We may share personal information with trusted service providers where necessary to process payments, fulfil orders, arrange delivery, host the website or provide customer support.
We do not sell or rent your personal information to third parties.
Cookies and website data
Our website may use cookies and similar technologies to support essential functionality, remember preferences, improve performance and understand how the website is used.
Data security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
Your rights
You may request access to, correction of or deletion of your personal information, subject to applicable law and any legal obligations that require us to retain certain records.
Contact us
For privacy-related questions or requests, please use our website contact form or email support@gift-ology.co.za.